AwkngMedia Refund Policy
At AwkngMedia, we strive to provide high-quality marketing services to our clients. If you are not satisfied with the services provided, we are here to help. Please review our refund policy below.
1. Services Covered
This refund policy applies to all marketing services provided by AwkngMedia, including but not limited to digital marketing, social media management, SEO services, and content creation.
2. Refund Eligibility
Refunds are considered under the following circumstances:
- If the services provided do not match the agreed-upon scope of work.
- If there are significant delays in delivering the services without prior notice or agreement.
- If the quality of the services delivered does not meet reasonable standards as outlined in the service agreement.
3. Refund Process
To request a refund, please follow these steps:
- Contact Us: Send an email to contact@awkngmedia.com with your name, contact information, service details, and the reason for your refund request.
- Review: Our team will review your request and may contact you for further information or clarification.
- Decision: We will notify you of the approval or rejection of your refund request within 2 business days.
4. Refund Terms
If your refund request is approved, the refund will be processed as follows:
- Refunds will be issued using the original payment method.
- The amount refunded will be prorated based on the portion of services completed up to the date of the refund request.
- Refunds will be processed within 30 business days from the date of approval.
5. Non-Refundable Services
Certain services are non-refundable, including but not limited to:
- Services that have been fully delivered and accepted by the client.
- Custom or bespoke services that have been specifically tailored to the client’s needs.
- Any costs incurred for third-party services or products purchased on behalf of the client.
6. Amendments
AwkngMedia reserves the right to amend this refund policy at any time without prior notice. Any changes to the policy will be posted on this page.
7. Contact Us
If you have any questions about our Refund Policy, please contact us at:
AwkngMedia
Email: contact@awkngmedia.com
